It's called TECHNICAL WRITING..It involves working extensively with software products and creating the help documentation..The help documentation includes both the online help and the help menus that come inbuilt with the software..It's basically simplifying the complex technical stuff for a layman so that he can navigate and use the software easily..For more information on this line of work refer to the following site :
www.words4nerds.com
Don't know if this is for me but it is certainly enlightening to know there are such career options out there..
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